High-performing health systems share six key levers focused on the lived experiences of patients and those delivering care – they can be replicated across the country.
When MPs return to Ottawa after spending time in their ridings, many will have heard healthcare concerns raised by constituents, including difficulties accessing care, workforce shortages and fragmented transitions between services.
Many will also have heard about care that is working locally, often quietly. Communities and care teams have optimized how care is delivered in ways that rarely make headlines but offer powerful lessons for strengthening healthcare across…